We hire for heart first, qualification second — then invest in training to make sure both are exceptional. Every carer on our team has been carefully selected, thoroughly screened, and given the cultural competence training to truly serve Melbourne's diverse communities.
Before any carer visits your home, they've passed a rigorous process that most providers never bother with.
Every team member holds a current National Police Check and Working with Vulnerable People (WWVP) clearance — not as a tick-box exercise, but because your family's safety is non-negotiable.
All carers complete structured cultural sensitivity training before they begin. Language skills, dietary knowledge, religious observance, and communication styles — understood, not assumed.
Care doesn't stand still — and neither does our team. Regular training in manual handling, first aid, dementia care, and the latest aged care standards keeps everyone at their best.
Consistent care means seeing familiar faces. We match carers to clients carefully — and we maintain that relationship.
Satpal Cheema
Director
With a background in economics and econometrics from Monash University, Satpal founded J.PEER Health after his own grandmother couldn't access the quality of care she deserved. That experience shaped everything the company stands for. Today, he leads a team of over 25 people across four businesses — bringing the same personal drive to every family J.PEER supports.
Languages: English, Punjabi
Satnam Singh
Chief Clinical Officer
Satnam brings 35 years of aged care experience — starting as a Personal Care Assistant and rising through the ranks to Registered Nurse, Care Manager, Facility Manager, and Regional Manager at some of Australia's largest aged care providers. His rare combination of hands-on clinical expertise and senior management experience means families can trust that care standards at J.PEER are set, and held, at the highest level.
Languages: English, Hindi, Punjabi, Malay, Tamil
Jaspal Singh
Chief Care Officer
With 15 years of hands-on experience as a Personal Care Assistant and PCA Manager at some of Australia's largest aged care providers, Jaspal is one of the most organised and dedicated professionals in the sector. She has built her career around one principle: every older person deserves care that is not only comfortable but genuinely enjoyable. Her clients and their families consistently describe the level of care she provides as second to none.
Languages: Tamil, English, Hindi, Punjabi, Malay
Raaja 🐾
Chief Smiles Officer
Raaja is a five-year-old Toy Cavoodle with a serious passion for treats, belly rubs, and long walks. When clients need an extra cuddle buddy, Raaja comes along for walks, outings, and a bit of emotional support — no appointment needed, just a pat on the head. He's never solved a care plan in his life, but he's never failed to make someone smile either.
Languages: Fluent in tail wags
More team profiles will be added as the team grows. Ask us about the carer who'll be visiting your home.
Caring is a privilege. We take it seriously, which is why our hiring and vetting process is more thorough than most.
Current clearance required before any carer begins work with clients.
All carers hold current Victorian WWVP registration under the Worker Screening Act 2020.
Current first aid and CPR certification maintained by all care staff.
Safe moving and handling techniques, including hoist operation where required.
Structured training on cultural practices, dietary requirements, religious observance, and respectful communication across the communities we serve.
Minimum two professional references checked, plus identity verification before offer of employment.
We also align with the requirements of the Aged Care Quality Standards under the Aged Care Act 2024, which set out the expectations for safe, respectful, and person-centred care in Australia.
If you're passionate about genuinely excellent care — and you're looking for an employer who values your language skills, cultural knowledge, and lived experience as much as your qualifications — we'd love to hear from you.
We offer flexible hours, competitive pay in line with the SCHADS Award, a supportive team culture, and opportunities for training and growth. Speakers of Hindi, Punjabi, Urdu, Tamil, and Malay are especially welcomed.
View Open RolesLanguages spoken across the team
We offer flexible shifts around your life
Our team is ready to answer your questions, explain your options, and help you find the right fit — at no obligation, and in your language.
Tell us about your loved one
